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Communicating with your team

Author: Claire Watt

Introduction

Communicating effectively and regularly with employees enhances levels of employee engagement and is an important part of your role as a line manager. A lack of frequent two-way communication between you and your team can cause uncertainty among employees about organisational issues and hamper their ability to carry out their work.

Regular communication will be particularly important during the coronavirus (COVID-19) pandemic to keep employees informed about how the organisation is being affected by the outbreak and how it is responding. The pandemic also brings additional challenges in communication, as you may be managing people who are working remotely for the first time or who have been furloughed.

This line manager briefing provides guidance on how to communicate effectively with employees, including during the coronavirus crisis.