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Giving and receiving feedback

Author: Stuart Walkley

Introduction

Many managers do not give employees enough feedback, but as a line manager this is an important part of your role. An absence of feedback creates uncertainty among employees about the organisation's expectations of them and the standard of their performance, which is likely to result in poor engagement between employees and the organisation. This line manager briefing provides guidance on how to give and receive feedback, including how to adapt feedback for employees who are working remotely.