Deal with a trivial or frivolous grievance

Key points

  • Where an employee raises a grievance that appears to be trivial or frivolous, it is likely to be appropriate for the employer to deal with it informally.
  • The employer should take steps to ensure that the employee does not have a legitimate concern.
  • If it is satisfied that the grievance is trivial or frivolous, the employer should inform the employee that it will not deal with the grievance under the formal grievance procedure, and explain why.

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