Deal with an accidental overpayment made to an employee who has since left the organisation
- An employer may make an accidental overpayment to an employee in relation to, for example, his or her basic pay, commission or expenses. This is not unusual where the employer operates a computerised payroll, or it could be the result of a clerical error.
- The employer should act quickly on discovering an overpayment to an employee who has since left the organisation; it may be possible to recover the overpayment from the employee's final wages.
- If the employer cannot recover the amount from the employee's final wages, it can ask the employee to repay it. If this fails, it should consider whether or not to bring a court claim to recover the overpayment.