Design a staff engagement survey

Key points

  • Employee engagement surveys can provide managers with early warning of issues of concern before they lead to major employee relations and staff retention difficulties.
  • The design of an employee engagement questionnaire should be based on the requirements of the organisation and will depend on a range of factors including the target group. Typically it will cover areas such as management style and satisfaction with pay and benefits.
  • There should be sufficient questions on each area to provide useful data, but the employer should ensure that the survey is not so long that it results in "completion fatigue".

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