Set the absence levels that will trigger a formal review

Key points

  • Absence triggers are a useful tool in absence management. When an employee reaches the defined level of sickness absence, the employer will be alerted, ensuring that the pattern of absence can be investigated and managed.
  • The level at which absence triggers are set is up to the individual organisation, taking into account factors such as the industry average. An example of a trigger is when an employee has had more than three incidents of sickness in a 12-month period.
  • The employer will need to identify a process to flag up when a trigger has been reached.

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