Effective communication

New and updated

• Podcast: Handling difficult conversations

  Date:

  6 August 2019

  Type:

  Audio and video

  Gary Bates and Sarah-Jane Georges, both account directors at behaviour change company Steps, discuss the best ways to develop line manager confidence and competence in having difficult conversations.

• Four ways to get creative with reward as Brexit bites

  Date:

  25 January 2019

  Type:

  Commentary and analysis

  Organisations need to attract and retain the best talent as Brexit skills shortages begin to bite. Nick Throp suggests four ways employers can be creative with their reward strategies.

• How Creed Foodservice improved engagement through its employee recognition scheme

  Date:

  12 December 2018

  Type:

  Case studies

  Creed Foodservice talks to XpertHR about introducing an employee recognition scheme and the subsequent impact on areas such as staff turnover and recruitment and the organisation's Best Companies results.

• How Aegon Asset Management increased employee buy-in to its new business strategy

  Date:

  12 December 2018

  Type:

  Case studies

  Aegon Asset Management talks to XpertHR about the tactics - including a video sharing scheme - that it used to increase understanding of and engagement with its new business strategy and the behaviours necessary to embed it.

• Businesses should improve analysis of employee benefits spending

  Date:

  29 November 2018

  Type:

  News

  Almost all employers say they will maintain or increase spending on employee benefits over the next two years, new research from the CIPD and Lane Clark & Pocock (LCP) reveals. But a lack of analysis means that benefits spending isn't always well directed.

• Communicating with employees quiz

  Type:

  Line manager briefings

  A quiz for line managers to test their knowledge on communicating with employees.

• Communicating with employees

  Type:

  Line manager briefings

  Line manager briefing looking at good practice on communicating with employees, including the importance of two-way communication and choosing the most suitable communication methods.

• How to communicate with employees on pay and benefits

  Type:

  How to

  Practical guidance on how to communicate with employees on pay and benefits as part of the organisation's reward strategy.

• Giving and receiving feedback

  Type:

  Line manager briefings

  Line manager briefing looking at how to give and receive feedback, including day-to-day and formal praise and constructive feedback.

• Handling difficult conversations quiz

  Type:

  Line manager briefings

  A quiz for line managers to test their knowledge on handling difficult conversations.