Effective communication

New and updated

• Podcast: How to approach a difficult conversation

  Date:

  3 February 2017

  Type:

  Audio and video

  We discuss how to ensure a difficult conversation goes smoothly, including the steps you can take to prepare for the conversation.

• Social media and employee voice: go with the flow or fight the tide?

  Date:

  17 May 2016

  Type:

  Commentary and analysis

  Social media appears to be the ideal platform for employers to harness employees' voices, but many organisations are hesitant about using its power. As Acas launches a research paper on this very issue, its chair, Sir Brendan Barber, looks at what holding employers back

• Communicating with employees quiz

  Type:

  Line manager briefings

  A quiz for line managers to test their knowledge on communicating with employees.

• Communicating with employees

  Type:

  Line manager briefings

  Line manager briefing looking at good practice on communicating with employees, including the importance of two-way communication and choosing the most suitable communication methods.

• How to communicate with employees on pay and benefits

  Type:

  How to

  Practical guidance on how to communicate with employees on pay and benefits as part of the organisation's reward strategy.

• Giving and receiving feedback

  Type:

  Line manager briefings

  Line manager briefing looking at how to give and receive feedback, including day-to-day and formal praise and constructive feedback.

• Handling difficult conversations quiz

  Type:

  Line manager briefings

  A quiz for line managers to test their knowledge on handling difficult conversations.

• Handling difficult conversations

  Type:

  Line manager briefings

  Line manager briefing providing guidance on conducting difficult conversations, to give line managers the confidence to tackle difficult issues and to ensure the success of the conversation.

• Team briefing policy

  Type:

  Policies and documents

  A model team briefing policy.