Gary Bates and Sarah-Jane Georges, both account directors at behaviour change company Steps, discuss the best ways to develop line manager confidence and competence in having difficult conversations.
Organisations need to attract and retain the best talent as Brexit skills shortages begin to bite. Nick Throp suggests four ways employers can be creative with their reward strategies.
Creed Foodservice talks to XpertHR about introducing an employee recognition scheme and the subsequent impact on areas such as staff turnover and recruitment and the organisation's Best Companies results.
Aegon Asset Management talks to XpertHR about the tactics - including a video sharing scheme - that it used to increase understanding of and engagement with its new business strategy and the behaviours necessary to embed it.
Line manager briefing looking at good practice on communicating with employees, including the importance of two-way communication and choosing the most suitable communication methods.
A quiz for line managers to test their knowledge on communicating with employees.
Practical guidance on how to communicate with employees on pay and benefits as part of the organisation's reward strategy.
Line manager briefing looking at how to give and receive feedback, including day-to-day and formal praise and constructive feedback.
A quiz for line managers to test their knowledge on handling difficult conversations.
Line manager briefing providing guidance on conducting difficult conversations, to give line managers the confidence to tackle difficult issues and to ensure the success of the conversation.
HR and legal information and guidance relating to effective communication.