Change management: updating the business model
One of the key success factors of any change process is having the right people on board, as Julie Hill discovers.
On this page:
New
mindset
Existing skillsets
Formal
approach
Case study: Kuoni Travel
When The Alternative Hotel Group (AHG), one of the UK’s largest privately owned hotel operators, acquired Initial Style Conferences in December 2005, it set about transforming the company to reach the lucrative leisure and consumer markets.
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