This is a preview. To continue reading, register for free access now. Register now or Log in

From poor productivity to high performance

Continuing our series on the people management practices that can help close the productivity gap and build high-performance workplaces, we look in detail at the NHS, a sector currently benefiting from record investment.


Key points

  • Although UK productivity lags behind that of France, Germany and the United States across most industries, Britain's "non-market services" - such as health, education and public administration - perform relatively well.