Are employees who are required to work on bank holidays entitled to pay in lieu of time off, or additional holiday?

Whether or not employees are entitled to pay or time off in lieu of bank holidays worked depends on their overall holiday entitlement and the terms of their contract. If the entitlement is limited to the statutory minimum and employees work on a bank holiday, they must have a day off in lieu so that the total paid leave is 28 days per year (if they work a five-day week). Employees cannot be paid in lieu of statutory minimum holiday entitlement except on the termination of employment. However, where the contractual holiday entitlement in question exceeds the statutory minimum, whether or not employees are entitled to pay or time off in lieu depends on the terms of the employment contract, or any custom and practice in the business.