Podcast: Handling grievances
Employers have a degree of flexibility when deciding how to deal with employee grievances. We look at how to take a common sense approach to grievances, including when to take informal action, what to do if employees are reluctant to get involved with a formal procedure, and the potential outcomes to consider.
Presenter Qian Mou is joined by Susie Munro. Edited and produced by Laura Kimpton.
1 September 2017