Set up an employee assistance programme

Key points

  • An employee assistance programme provides employees with a confidential support and advice service. This can be over the telephone, face to face or online, or a combination of the three.
  • An employee assistance programme is usually offered via a third party, so employers will need to research the market in line with their requirements.
  • Employers setting up an employee assistance programme will need to think about how the effectiveness of this benefit will be monitored and how they will encourage employees to use it.

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