Flexible working: Respond to a statutory request to work flexibly on or after 6 April 2024
Flowchart author: Zuraida Curtis
When to use this flexible working flowchart
Use this flowchart to ensure that, on receiving a flexible working request on or after 6 April 2024, you comply with the requirements set out in the law on the statutory right to request flexible working. This flowchart is an example of a legally compliant process. Where your organisation's own procedures go beyond the procedure set out in this flowchart, you should follow these.
Key steps
- Is the employee eligible to request flexible working?
- Hold a meeting to discuss the flexible working request
- Notify the employee of the acceptance of the request: no further steps
- Notify the employee of the refusal of the request and the right of appeal
- Consider the appeal against the refusal of the request
