Overpayments: Deal with an accidental overpayment made to an employee

When to use this overpayments flowchart

Use this overpayments flowchart to deal with an accidental overpayment made to a current employee.

The employer must act quickly once it discovers the error and attempt to obtain the employee's consent either to a deduction or deductions being made from the employee's salary, or to a repayment or series of repayments.

This flowchart should be used only where there has been an overpayment of wages or employment-related expenses.

Key steps

Launch this flowchart