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Gender identity: How to be more inclusive when using pronouns

Awareness of gender identity and expression has grown in recent years and it's important for employers to understand how trans, non-binary, genderfluid or genderqueer employees can be affected by the use of incorrect pronouns and mis-gendering. Suki Sandhu, founder and CEO of INvolve - a consultancy championing diversity and inclusion in business, looks at some of the small changes employers can make to be more inclusive.