Inform the employee of the outcome of a grievance appeal hearing

Key points

  • As soon as possible after a grievance appeal hearing, the employer should communicate its decision to the employee in writing.
  • The employer should explain whether it is upholding or overturning the decision on the original grievance and give the reasons why. If it is overturning the findings of the original grievance, it should explain what action it will take to resolve the grievance.
  • The employer should explain whether or not there is a further appeal stage.

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