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How to harmonise terms and conditions in a unionised workplace

Author: Adam Geldman

Standardising pay and conditions is never an easy task, especially where such an exercise involves several groups of workers. We look at two harmonisation processes: one that led to a complete breakdown in industrial relations and another that was largely free from problems.

Key points

  • If not handled with care and sensitivity, the standardisation of terms and conditions can cause difficulties for both the organisation and its employees.