Case study: Making over managerial selection at Superdrug

Superdrug has revamped its store manager selection process to tie in with a change in overall business focus, introducing a competency-based personality questionnaire and moving the whole process online.

The questionnaire comprises nine personality scales, each of which is aligned with Superdrug's competency framework developed by the HR team. The questionnaire generates a report that highlights a candidate's personality and provides a breakdown for each of the competencies. It also provides suggested interview questions relating to each competency.

The change in recruitment process is to ensure the company finds the right candidates to support plans to expand from 730 to 1,000 stores.

Also

New competency case studies explore best practice  IRS journal Competency & Emotional Intelligence presents its regular round-up of case studies on current competency practice across a range of organisations.

easyJet's selection takes off with competencies  At budget airline easyJet, recruitment and selection processes have been the principal application for competencies, particularly through the use of competency-based interviews.

Online recruitment in focus  Read Personnel Today's special report on online recruitment.

Answering the recruitment call online   Bristol University has developed a dedicated recruitment website to give potential applicants more information on working there and to allow unsuitable candidates to screen themselves out.

Double delight as online delivers for Debenhams  An online recruitment portal using automated candidate screening has helped deliver a 50% increase in quality applications and a 10% reduction in time to hire at retailer Debenhams.