Source: IRS Employment Review Date: 29-09-2010 Publisher: IRS

Return-to-work interviews survey 2010: line managers' effectiveness

TOPICS:
terms, conditions and employee rights working time and leave
training and development training tools and techniques
employee groups and roles
employee relations employee relations challenges and tools
health and safety employee health

SECTORS:
manufacturing (other)
public services
services (other)

AUTHOR: Rachel Suff


The return-to-work interview is a well-established tool, but its efficacy stands or falls according to the competence and confidence of line managers.

On this page:
Return-to-work interviews can help reduce absence
Chart 1: The impact of return-to-work interviews on absence levels
Drops in absence rates
Table 1: Example reductions in absence levels - % of working time per annum
Table 2: Example reductions in absence levels - days per employee per annum
Effectiveness of return-to-work interviews
Chart 2: Beneficial effects of return-to-work interviews
When are return-to-work interviews best used?
Line managers' role in return-to-work interviews
Box 1: Sample employer feedback on the role of line managers
Training for line managers
Chart 3: Areas of line manager training in return-to-work interviews
Line managers' skills fall short
Other barriers to effective use of return-to-work interviews
Our research
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