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Communicating your rewards and benefits

Two-way communication is the key to making sure you offer your employees the rewards and benefits they actually want, says Andy Philpott, marketing director at Accor Services.

On this page:
Benchmark your current position
Select your benefits with care
Introduce two-way communications
Total reward statements
Talk to your advocates
Case study: Newcastle City Council.

Key points

  • Put the management structure and supporting procedures in place for listening and communicating with staff.