When should an employer instigate a formal review of a particular employee's level of attendance?

A review of an employee's level of attendance should be triggered on the basis of two specified criteria: the total number of days' absence in a given period (typically a year) and the number of separate periods of absence in the same given period. Employers should determine trigger points that are appropriate for them in light of their business requirements, the nature of the employment and the size of their absence problem.

Where a review could lead to discipinary action, the employer should normally discount absences that are connected to an employee's pregnancy, any that arise in consequence of an employee's disability, and absences resulting from an accident at work (unless the employee's negligence caused the accident).