Why should senior managers take responsibility for information and consultation during a collective redundancy process?

It is essential that senior managers take responsibility for explaining the business rationale behind decisions that result in headcount reduction. The involvement of senior management in the information and consultation process makes it more likely that middle managers and team leaders will buy into the decision-making process and be able to discuss and explain the business rationale to their employees. Affected employees are likely to feel less aggrieved if the business rationale is explained by a member of senior management, as this indicates that the decision has been well thought through.